Farrah McCullough knows firsthand that recovery doesn’t happen in isolation—it ripples through families, relationships, and entire communities. As a Family Recovery Coach with the McCall Behavioral Health Network, Farrah dedicates her work to supporting families whose lives have been impacted by substance use, including those grieving the loss of a loved one.
Farrah discovered TriCircle while expanding her toolkit of resources for families she serves. “As human service providers, we’re only as good as the resources we can connect our clients to,” she shares. Finding TriCircle’s family support groups was a meaningful addition—offering spaces where families can feel seen, supported, and less alone.
Farrah’s work is part of CLEAR (Community and Law Enforcement for Addiction Recovery), a statewide pilot program that brings together law enforcement, behavioral health providers, and social service agencies. CLEAR offers a proactive, non-punitive, relationship-centered approach to substance use—focusing on compassion, connection, and access to care.
Through CLEAR, Farrah helps facilitate Recovering Together, a weekly support group for family members. The group provides education, connection, and practical tools to help families strengthen communication, set healthy boundaries, and care for themselves. Meetings are offered in person in Torrington and virtually via Zoom, making support accessible no matter where someone is. For more information about Recovering Together, email ewa.szura@mccallbhn.org.
Farrah’s passion for this work is deeply personal. Her lived experience includes close family members who are in long-term recovery, as well as loved ones who continue to struggle with active substance use. These experiences have shaped her understanding of the recovery journey and strengthened her commitment to helping families navigate hope, healing, and resilience.
One of the most striking realities Farrah learned along the way? Only about 2% of family members ever receive support. Raising that number is a driving force behind her work.
Farrah believes support should feel safe, accessible, and human. The Family Recovery Coach program is completely free, and Farrah meets people wherever they feel most comfortable—whether that’s at home, a coffee shop, the library, a park, or her office. She recognizes that asking for help takes courage and works to make that first step as gentle as possible.
In her role, Farrah:
- Helps family members set boundaries and improve communication
- Encourages self-care for those who often put themselves last
- Provides education about substance use, signs of change, and overdose prevention
- Acts as an ally, advocate, and steady presence on hard days
She has seen time and again that when families feel informed, supported, and empowered, meaningful change often follows—not just for them, but for their loved ones as well.
Did You Know?
Before settling in Connecticut, Farrah was a military spouse for 22 years, living in six U.S. states and four different countries—an experience that deepened her adaptability, empathy, and commitment to service.
Learn More:
To learn more about the Family Recovery Coach program or other services offered by McCall Behavioral Health Network, call 860.496.2100 or visit mccallbhn.org.
Farrah’s work is a powerful reminder that recovery is not just about individuals—it’s about families, connection, and community.